Privacy policy
This page explains the main categories of personal information Vior may process when people create accounts, publish profiles, browse the directory or contact support.
Information you provide
This can include account details, profile information, contact preferences, photos, availability, rates, services, support messages and other information you choose to publish or send to Vior.
Information collected automatically
Vior may process technical information needed to operate and secure the service, such as IP address, browser or device information, authentication events, timestamps, page requests and security logs.
How information is used
- Provide account, profile and directory functionality.
- Authenticate users and protect accounts.
- Display information a provider chooses to publish.
- Operate support, moderation and safety processes.
- Prevent abuse, fraud and security incidents.
- Maintain and improve the reliability of the platform.
Public profile information
Information a provider publishes to a live profile is intended to be visible to directory visitors. Providers should not publish information they do not want publicly available. Private account or identity information should not be displayed publicly unless the product clearly says otherwise.
Service providers
Vior may use infrastructure, authentication, hosting, storage, analytics or security providers to operate the service. Those providers should receive only the information reasonably required for their role and remain subject to appropriate contractual and security controls.
Retention
Retention periods may vary depending on the type of information, account status, security needs, legal obligations and dispute requirements. Information should not be retained longer than reasonably necessary for those purposes.
Your choices
Depending on applicable law, you may have rights to request access, correction or deletion of personal information, or to object to certain processing. Use the Contact page for privacy requests.
Security
Vior uses technical and organisational controls intended to protect account and profile information. No online system can guarantee absolute security, so users should also protect passwords, devices and account access.
Contact
Privacy questions or requests can be submitted through the Vior Contact page using the Privacy category.